If you’re used to calling in orders, you’re not alone. It feels simple and familiar.
But what if you could get the same personal service while saving time, reducing errors and gaining more control over your purchases? That’s exactly what KimballMidwest.com’s tools are built to do. The best part: your sales rep is still part of the process and will continue to provide the exceptional customer service you value.
Here's a look at just some of the tools KimballMidwest.com has that makes ordering your maintenance, repair and operation products a breeze.
- Saved Carts
No need to rush or place one big order at once. You can add items to your cart throughout the week or whenever it is convenient for you. Then, you can submit when you’re ready. Your rep can even review and edit your cart if you’d like a second set of eyes.
- Quick Order Pad
Have the part numbers handy? Skip the call. Simply go online, submit your SKUs in bulk, hit submit and you’re done. It’s faster than reading numbers over the phone and leaves less room for typos.
- Your Past Purchases at Your Fingertips
Need to repeat an order or double-check what you bought last month? No need to go on a hunt for old invoices. Your full history is just a click away, and the reorder feature makes repeat purchasing quick and accurate.
- Custom Lists
Group your go-to products however it makes sense for you — by machine, project or department. These lists make it easy to plan ahead and help you stay organized, too. This way, collaborating with your rep on upcoming needs is simple.
- Live Order Tracking
Once your order is placed, you don’t have to wonder where it is or when you’ll get it. Get real-time tracking updates so you always know what’s on its way. Of course, your rep is there if you need any follow-up or support.
Your Rep + Our Site = The Perfect Team
These tools on KimballMidwest.com aren’t about replacing the personal touch you value. These tools make it even better. Whether you’re stocking up, reordering or just testing out a saved cart, you’ll find KimballMidwest.com keeps you in control while your trusted rep stays close by to help.
If you aren’t already ordering through KimballMidwest.com, get started today. Reach out to your Kimball Midwest sales representative, who can get you set up with an account today. If you aren’t already working with a sales rep, we can help you