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Why Kimball Midwest Stands Apart

Posted by Kimball Midwest on July 2, 2025

Tags: MRO, Quality Products, Superior Service

Kimball Midwest is more than just a supplier of quality maintenance, repair and operations products. We provide solutions to help your business run more efficiently. Since 1923, we’ve been committed to serving customers with unmatched quality, personalized service and a dedication to doing things the right way.

 

We are proud to be a family-owned and operated company, and we strive to remain this way. We believe in building long-term partnerships, so you can count on us to grow alongside your business.

 

We are halfway through the year, so it’s a good time to reflect and focus on growing your business in the months to come. Evaluate what’s working and where there’s room to improve. Whether you’re looking to reduce downtime or organize your shop, Kimball Midwest can set you up on the road to success this year.

 

We aren’t your typical MRO supplier, though. Here are some of the differences you can expect with Kimball Midwest:

 

Personal Relationships - We understand the significance of developing personal relationships with people at all levels of our organization. We consistently share with them the unique value we offer.

 

Demonstrations - We demonstrate our problem-solving products so each customer can see how that product will save them time and money.

 

Superior Service - From labeling, organizing and cleaning shops to providing industry-leading shipping and fill rates, our entire team is dedicated to exceptional customer service.

 

Superior Products - A major advantage of the depth and breadth our superior-quality, 55,000-item product line is it allows us to be a single-source supplier to our customers. Every product we sell is fully warranted and designed to help you reduce downtime, improve safety and increase profits.

 

American-Made Commitment - We are committed to a Buy American policy because we support our American workforce. Approximately 80% of our inventory spend goes to a product made in the USA to meet the quality our customers demand.

 

Above all else, we understand that no two shops are the same. That’s why we tailor our approach to your specific needs, no matter if you run a small shop or a large industrial operation. Each of our sales reps take the time to get to know your business and recommend solutions that can make a difference in your shop. We also provide hands-on support – including demos, organizing and labeling your products and much more – to ensure you are set up for success.

 

At Kimball Midwest, we believe in building long-term relationships, providing exceptional service and value, and being there for customers day in and day out. That’s how we’ve done business since 1923, and it’s how we’ll continue to do business.

 

Grow your business this year with the help of Kimball Midwest. If you haven’t worked with a sales representative before, we can help you Find a Rep!

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