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Posted by Kimball Midwest on February 15, 2024

Tags: Maintenance, Solution, Expert, Commitment, Quality Products, KM USA, Efficiency

Kimball Midwest recently celebrated its 100-year anniversary in 2023. Over the years, the company has become a pioneer for what works in the maintenance, repair and operations industry and what customers care about.

 

Would you be surprised if we told you our customers care about the way they are treated by their supplier and what benefits are provided? Probably not.

 

Taking this into consideration, Kimball Midwest goes a step above the rest to provide customers a truly unique experience.

 

Starting with local representation, we service customers from five strategic distribution centers throughout the country that stock more than 55,000 parts. In addition to these, our special-order department has access to 500,000 hard-to-find items.

 

Even with this many products, Kimball Midwest proudly has an over 99% fill rate on all orders with same-day shipment and more than 90% of customers delivered next day. These are numbers you and your business can rely on.

 

Your business can also rely on our sales representatives to service your unique needs. These can include customized assortments, organization, professional labeling systems, safety seminars on all product lines and so much more.

So, let’s put some of this into perspective for you.

 

When it comes to maintenance and repair, the typical miscellaneous purchase is often under $100. Once you factor in acquisition, possession and application costs, that purchase is now costing you more than $100. Making many purchases like this throughout the year can add up.

 

Kimball Midwest alleviates some of these costs. This is where our sales reps come into play. They help increase your team’s productivity by doing the behind-the-scenes work that would cost you downtime.

 

While our sales reps are one of best resources for servicing customers, there might be times when a schedule doesn’t align. Kimball Midwest has a solution for this, as well. Your sales rep will set up an online account for you through kimballmidwest.com so you have further access to all our products, even when a rep isn’t there to service you.

 

Using kimballmidwest.com is an optimized and easy way to shop products. The website has many of videos of our products in action for the ultimate digital experience.

 

This is also when you will experience just how fast our shipping times are. Having an online account allows you to view all your orders, track shipments and pay invoices, keeping you ahead of your competitors.

 

With all these great attributes of Kimball Midwest, it’s a no brainer to make us your maintenance, repair and operations supplier. If you are interested in learning more about our quickly delivered products, online access or how we can help your business succeed, reach out to your sales rep. If you do not have a sales rep, we can help you Find a Rep!

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