Kimball Midwest Blog

Customer Service is Crucial

October 10, 2024 | by Kimball Midwest

Since 1923, Kimball Midwest has blossomed from a local small business to a major national player in the maintenance, repair and operations marketplace.

Tags: Service

Don’t Test Your Wallet: Circuit Testers Can Save You Time, Money

March 5, 2020 | by Kimball Midwest

“It’s not working.”

Tags: Products, Safety, Maintenance, Service, How To, Repair, Electrical

How Technology Enhances Old-Fashioned Customer Service

December 13, 2018 | by Kimball Midwest

In a world where you can get nearly anything at the click of a mouse, old-fashioned customer service is rare. If you’re a current Kimball Midwest customer, you likely get regular visits from your sales representative to check inventory, reorder needed items and stock your drawers and bins, among other things. However, we also understand how convenient it is to order products online when you need to.

Tags: Culture, Service, Technology

The Right Part When You Need It

November 1, 2018 | by Kimball Midwest

In the maintenance, repair and operations (MRO) world, having the right part when and where you need it is vital. You simply can’t afford to have your work grind to a halt because of a single missing piece of the puzzle.

Tags: Organization, Service, Delivery, Shipping, Vendor Managed Inventory

Demonstrating the Value of Superior Products

October 1, 2018 | by Kimball Midwest

Think about how many tools you’ve used that have failed or broken in the middle of a job. If you didn’t already have a replacement on hand, you may have had to run out and buy a new one. In some cases, a broken tool could potentially ruin your work piece. Poor quality tooling affects your bottom line. It requires frequent replacing and interrupts your work, costing you time and money.

Tags: Service, Quality, Commitment

How You Benefit From Personal Service

July 23, 2018 | by Kimball Midwest

Have you ever had an experience of working with a company that fails to understand your needs and keeps providing you with the same solutions everyone else in the market is offering? Yes? Then that company is treating you with a one-size-fits-all approach. They don’t understand the tools you need to succeed as a business or the solutions they can give you to help your bottom-line. One size does not fit all and we’re here to tell you why.

Tags: Service, MRO, Inventory

Solving Automotive Issues in the Shop

February 2, 2018 | by Kimball Midwest

As technology advances, vehicles continue to get more and more complex. A full-service automotive shop must be prepared for any issue, and it’s important to have superior-quality parts to perform long-lasting repairs for customers.

Tags: Service, Repair, Automotive

Welcome to the Kimball Midwest Blog

August 22, 2017 | by Kimball Midwest

We're here to make your life easier. We've been in the business since 1923, so we have a lot of MRO knowledge we want to share with you. There are over 800 Kimball Midwest Reps spread across the US gathering knowledge and solutions. This is the information you'll find on the Kimball Midwest blog.

Tags: Culture, Service, MRO

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